Elluminate Live!

JHU has licensed a piece of software to serve as a companion to WebCT called Elluminate Live! or eLive for short. It serves as a more full featured alternative to WebCT's built in synchronous communication tools, Chat and Whiteboard. eLive has a much more advanced whiteboard, text chat capability, full duplex voice over the internet, live webcam, and multimedia playback capabilities. Sessions may be recorded so that you can view all the content and interactions later if you can't make the session. It is an excellent tool for office hours, student meeting space for group projects, and occasional guest lectures.

Features of eLive

an advanced interactive whiteboard
class management functions, such as hand raising and the ability of the session leader to control access status of each session attendee
the ability to record sessions which can be viewed later
full duplex voice communication over the internet connection for up to 4 speakers
video broadcast for streaming real time video over the internet connection

Student & eLive Session Participant Resources

Getting Started

How do I download and install the eLive software for the first time?
How do I access an eLive session?
Do I need a username and password to use eLive?
What equipment is needed to enhance my eLive experience?
Do I need a high-speed internet connection?
What should I do when I enter the eLive classroom?
How do I communication with others in the room?

Additional Information

Additional information, documentation, guides, support resources, and recorded demonstrations can be access at Elluminate's web sitehttp://www.elluminate.com/support. The following is a list of recommended materials provided by Elluminate.

Note: Documents with next to the name are in PDF format and will require Adobe Acrobat Reader to view. Titles that contain a next to them are recorded eLive session that will launch the eLive client on your machine.

Support Resources / Where to go for Help

For technical assistance with the eLive client you may visit the Elluminate Support Site at http://www.elluminate.com/support . Here you will find links to the Help Desk, Technical Support, and Troubleshooting Wizards. Since this area is updated daily with fixes for known issues, is quickly accessible, and allows you to submit and track Help Desk Tickets this is a good place to start.
Additional technical support for the eLive software is available by calling the live 24/7 toll free Elluminate support line at (866) 388-8674.

eLive sessions are scheduled by a session leader (moderator). If you are to attend an eLive session you will be provided with a link that will allow you to access your scheduled session. If you are a student, this link should be provided to you by your instructor in your Course Calendar. Optionally, an eLive session access link may be provided to you in an email or posted somewhere else that you have access to. A session link is the ONLY way you can access an eLive session as a participant. You may click on the link to access your scheduled session up to 30 minutes prior to the scheduled start time of the session.You will be prompted for a User Name upon entering the session, simply enter your first and last name or a name that will easily identify you to others in the eLive room.

No. eLive does not require the assignment of a username and password for access to scheduled sessions. The link provided to you for your session is what will allow you to gain access. Simply click on the link and when prompted for a Username, enter your first and last name or a name that will easily identify you to others in the eLive room.

Speakers attached to your computer are necessary to hear the eLive session. It is also highly recommended that you have a microphone as well. By using a microphone you will be able to fully participate in the session and talk to the moderator and others in the session using eLive's Voice Over IP features. You do not need a special microphone to participate. Microphones are available at most computer retailers ( Walmart, Circuit City, Best Buy, etc.) and fairly inexpensive (some can be bought for under $10.00). Additionally, many laptop computers have microphones built in.

No, you do not need a high-speed internet connection to enjoy the full functionality of eLive. You will be able to experience the real time VoIP, whiteboard, chat, and other features on a standard dial up connection without a delay. The only feature of eLive that may be delayed when using a dial up connection is Application Sharing and viewing live video.

When you enter the eLive classroom you should be sure to set your connection speed properly. The first time you log into eLive you will be prompted to set your Connection Speed. You should choose the speed that your computer connects to the internet. This setting will be saved for future sessions. If your connection speed changes such as switching from a dial up to DSL, you may reset your connection speed from the Session menu at the top of the eLive classroom screen. From the Session menu select Connection Speed and then set the connection speed to match your computer's current connection speed to the internet.